Welcome to Leonardo PSS:
the newest generation
Passenger Service System
A complete resource management solution for airlines:
Easy to integrate. Flexible. Cost effective.
- 25 years in business
- 100% IATA compliant
- 50+ airlines hosted
Benefits 
Features
System includes a perfectly sufficient IT-product line providing determination of certain business tasks. It doesn’t matter what is in sales, inventory management, management information or passenger information.
Our system has been built to enable airlines use different IT products from different carriers. Application of standard industry protocols (of cross-system coupling) provides unmatched interaction of different IT system components.
Leonardo PSS modules feature all the necessary integration between each other which significantly reduces the amount of time it takes to implement new system components into an airline’s activities.
System composition as well as integration offers application of very complex approaches to solutions of airline business tasks. Introducing new system modules doesn’t increase functionality only but also increases productivity.
Different business strategies, tariff policies and control modes can be used simultaneously in different markets allowing variability of management.
This simply refers to the flexibility of management which gives an opportunity for implementing different business strategies as well as tariff policies in different markets as well as the opportunity to apply different management methods ranging from manual to fully automated methods.
Smooth airline migration
Aggressive timeline implementation based on experience and proven methodology and supported by a detailed migration plan
Fast marketing across sales channels
A content sensitive help/support system integrated in each system component
24/7 customer support during and after migration phases
Professional training and consulting services on every production and migration stage
Leonardo PSS offers next generation inventory & schedule management technologies offering unmatched levels of automation for many standard business processes allowing for quicker marketing, more aggressive migration schedules and higher airline profitability.
Leonardo PSS reservation solutions allow airlines to optimize revenue and maximize bookings via all distribution channels by offering easy tools for making reservations with ancillary services.
Fares&pricing solutions are specially designed in accordance to IATA/ATPCO industry standards offering airlines the freedom to choose using Internal Fare database, SITA and ATPCO database.
A revenue integrity solution allows airlines to maximize projected revenues and minimize/avoid revenue losses. The main aim of the Leonardo PSS is regulating the number of low-fare bookings which has an overall negative impact on airline profitability.
Ticketing solutions offer airlines ticketing management functions which include; setting and controlling paper, electronic ticket output as well as EMD issuing for ancillary service sales and updates.
The statistics solution offers airlines as well as travel agencies all statistical data on reservations and sales. The RET file format which is 100% IATA/BSP/ARC/TCH standards compliant is utilized. Statistical data in booked segments made via GDS is provided. HTML/Excel export is supported.
Leonardo DCS solutions allow airlines/carriers to automate airport processes such as departures, passenger check-ins (including web check-Ins & self-service check-Ins) as well as post-departure supervision.
Leonardo E-commerce solution offers airlines the ability to increase online sales via configurable web booking engines, mobile applications and search tools.
Web services gateway offers airlines as well as travel agencies with XML- Gate & XML-protocols for developing their own unique web engines for offering online sales services using Sirena-Travel GDS content.
Leonardo payments acts as a payment gateway for processing as well as verifying payment transactions through secure internet connections. The payment solution supports all major credit cards from Visa to MasterCard, Amex, etc. The payment solution also supports online payments via self-service kiosks and banking terminals. The payment solution is PCI DSS certified and based on a 3D secure protocol.
The Leonardo messaging solution offers information about changes such as cancelled and delayed flights, flight number changes, re-routing (departure/arrival) changes etc. Depending on the type of clients’ contacts stored, solutions are sent via text or email in real-time.
The Leonardo Revenue Management (RMS) System solution allows carriers to maximize flight sales via best protection level calculations, enabling the creation of specific airline sales scenarios and optimizing segment capacity allocations on multi-segment flights. The RMS system allows airlines to offer passengers with the best product/s at the right time.
The Loyalty solution offers airlines with crucial loyalty management functions for attracting new customers and retaining old customers which eventually results in additional revenues.
CRM enables airlines to manage customer relations perfectly which optimizes customer loyalty and overall revenues. CRM offers airlines with vital customer information which helps airlines understand the needs and experiences of their clients better which in turn allows better selection of tactics aimed at acquiring, developing as well as retaining customers with better precision.
Leonardo Mycharter offers airlines as well as travel agencies with effective integrated B2B solutions allowing instant E-ticketing for passengers. GUI (graphical user interface) allows travel agents to make reservations as well as issue ET easily without the need for any special training.
The Weight & Balance solution helps ground handlers and airlines to improve productivity via load planning tools with graphical user interfaces, assist safe loading and aircraft dispatch as well as calculating fuel efficiency.
The Leonardo Agency Management System has been specially designed to offer IT support for all services offered by travel agencies as well as their customer network including resource management and access management for corporate clients and sub-agents.
Leonardo Crew management System allows airlines to manage their crew, manage operating costs as well as support crew planning/operations/services.
The Security Level Access System has been specially designed to offer IT support for all services offered by travel agencies as well as their customer network including resource management and access management for corporate clients and sub-agents.
Standards Reference Database. This solution is a specific structured data set used throughout the entire system as well as airline database for specific needs.
